Track all activity, set task, schedule meetings and synchronize calls with work orders
develop a knowledge database of solutions to common issues & FAQs for easy reference
track call volumes, duration, response times and create alerts when limits are exceeded
Manage service and support activities that you provide to your customers or track services that your company receives.
The serial number life-cycle also known as 'equipment cards' can be created automatically for every sold or purchased item that is managed by serial numbers, or you can specify the serial number data manually.