Handle Service Calls Efficiently
Track all activity, set tasks, schedule meetings and synchronize calls with work orders
Manage service contracts & warranties, monitor activities between service reps and clients, track service inquiries, and leverage real-time reporting to help you deliver on your promises.
Track all activity, set tasks, schedule meetings and synchronize calls with work orders
develop a knowledge database of solutions to common issues & FAQs for easy reference
track call volumes, duration, response times and create alerts when limits are exceeded
Manage service and support activities that you provide to your customers or track services that your company receives.
The serial number life-cycle also known as 'equipment cards' can be created automatically for every sold or purchased item that is managed by serial numbers, or you can specify the serial number data manually.
Work smarter and faster with the SAP Business One Service mobile app. Manage and resolve service tickets easily, on the move.
Stellar One is a great company. Always on top of our team keeping us updated. Very easy to get along with, very professional, polite even in stressful situations. Very dedicated and on top of their game. Extremely knowledgeable people in their fields and it was great to also deal with the owner directly. Would highly recommend this company to any future customer.